The importance of online reviews for carpet cleaning businesses

Many of us know that the backbone of a small service business is their reputation.  “Word-of-mouth” is often touted as the time-tested way of marketing a carpet and upholstery cleaning business, but with the explosion of internet marketing, how does that play in?  This is where online reviews are king.  Sites like Yelp, Angieslist, Google, Yahoo and others are offering their customers an avenue to rate the companies they do business with.  This, along with a good online presence, can put a companies “Street cred” through the roof!  If you have used Excel lately, would you please leave a review on google, yahoo, bing, yelp, or angieslist?  We would really appreciate it!