Archive for Carpet Cleaning

Look for our green Bubble Vans in your neighborhood!

Spring is here and its time to get those carpet’s cleaned!  For our customers in Stow, Hudson, and Kent Ohio we are offering great specials for carpet cleaning, upholstery cleaning, tile and grout cleaning, and oriental rug cleaning.  Look for our green bubble vans in your neighborhood, then ask your neighbors about their carpet cleaning by Excel Fabric Care.  With a 10 step cleaning process and over 25 years of experience, our carpet cleaning will be the most thourough cleaning you’ve ever seen, guaranteed!  Contact owners Chris or Stephanie Adkins for a FREE no hassle quote today at 330-678-5408.  Thank you for reading!

Many of us know that the backbone of a small service business is their reputation.  “Word-of-mouth” is often touted as the time-tested way of marketing a carpet and upholstery cleaning business, but with the explosion of internet marketing, how does that play in?  This is where online reviews are king.  Sites like Yelp, Angieslist, Google, Yahoo and others are offering their customers an avenue to rate the companies they do business with.  This, along with a good online presence, can put a companies “Street cred” through the roof!  If you have used Excel lately, would you please leave a review on google, yahoo, bing, yelp, or angieslist?  We would really appreciate it!

Categories : Carpet Cleaning
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We get asked this question quite a bit when talking with our new carpet cleaning customers over the phone.  The question is usually something like ”what makes you better than …?”  While we can’t speak for what our other friends in the business do in their day to day, here’s some of the small things that we feel makes Excel stand out.

- Our work is performed by either an owner of the company or a highly trained technician.  We will never send someone out unless we’re 100% sure they can do the job 100%, the firrst time.

-We will stand behind our work 100%.  You won’t hear us griping if a spot comes back after cleaning!  Just a cheerful, prompt return visit to take care of it, on us of course.

-We will examine your carpet, upholstery, tile, or rugs, before we start, and point out any areas we think may be an issue.  We won’t make any promises on cleaning that we can’t back up.

-We will never ever try to sell you something you don’t need.  High-pressure add-on sales are not our thing.  We may make a suggestion here and there on products that may be helpful to you, but that’s it.  It’s your house, you should be comfortable when we’re there!

-We stay current with trends in the industry and believe in using only the best equipment, natural-based cleaning products and methods.  We will get your carpet, furniture, tile and rugs cleaner, and get them dry faster, so you can get back to using your home fast!

So if Excel sounds like the cleaning company you’ve been looking for, we invite you to give us a call for a no hassle, over the phone estimate.  We would love to be your carpet cleaners for life!

Did your visiting relatives, co-workers, and friends make a mess of your carpet, tile, or upholstery over the holiday season.  Don’t wait to clean it, call Excel today!  Our 20% pre holiday special has been extended through January 31, 2011!  Simply have 4 or more rooms of carpet cleaning or 3 pieces of upholstery cleaning, and we’ll take 20% off the bill.  This offer of 20% off Carpet Cleaning and Tile Cleaning applies to our customers throughout our carpet cleaning service area, including Kent, OH, Hudson OH, Stow OH, Aurora OH and the entire Akron OH area including all of Portage and Summmit Counties!  Call Chris or Stephanie today at 330-678-5408!

Excel has the tools to clean carpet win the winter, without any disruption to you!  We bring our own water, meaning you don’t have to worry about turning your outside faucet back on.  Also, we’ll use an insulated door protector to keep virtually all the cold air out.  Also, we’ll protect the other flooring surfaces with our special floor protectors.  Cleaning Carpet and tile while preserving the rest of our customers homes is top priority at Excel.  Call 330-678-5408 today to find out how to save 20% on carpet cleaning in December!  This applies to carpet and tile cleaning services in our entire service area including Kent, Stow, Hudson, Twinsburg, Akron, Fairlawn and the surrounding areas!

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Before inviting a quality carpet cleaning company to clean your carpet in Kent, Stow, Aurora, or Hudson Ohio, here are seven questions to ask them.

  • What method of carpet cleaning do you recommend?   This can vary by the type of carpet, setting, etc.  However, for residential carpet, Excel Fabric Care usually reccommends Truck Mounted Hot Water Extraction (steam) Carpet Cleaning
  • What type of equipment do you use to clean carpet?  We use truck mounted, van powered equipment to allow us to do the most thorough cleaning job, with the best possible drying time.  Our water is heated to over 200 degrees, to better rid your carpet of harmful pollutants and allergens. 
  • What does your equipment remove from my carpet?  Our carpet cleaning equipment doesn’t just remove more soil, but we also get the things you don’t see, the pet dander, outside smoke, car exhaust, and other pollutants that make their way inside your home over time and get trapped in your carpet (remember your carpet is like a big filter)
  • How often should I get my carpets cleaned?  This can also vary, but the average for a family is every 6-12 months.  Multiple pets, smokers, or general heavy use can increase the frequency.
  • What training has your company had in cleaning carpets?  Excel is trained in all methods of cleaning and is a certified firm in good standing with the Institute of Inspection, Cleaning and Restoraton (IICRC). 
  • Are you a member of any trade associations?  If so, which ones?  We are active both in our local trade associations, Chamber of Commerce, and BNI (Business Networking International.) 
  • Are you certified by the IICRC?  Will you show your certificate?  Of course, just ask!
  • If you are satisfied with the answers to these questions, you’ve likely found a reputable carpet cleaning company.  For further information, or to schedule an appointment, please call 330-678-5408.  Thanks so much!

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    Excel Fabric Care is now offering complete commercial cleaning packages for our clients in the Akron area, so your business’ cleaning schedule can be on autopilot, and you can get more done!  Any good business person agrees that time is money, so why waste it on making a maintenence schedule, finding cleaners, tracking them down, reporting problems, etc…etc…  Excel Fabric Care’s process is simple.  An Account Manager will come to you, measure all carpet, tile, upholstery, rugs, etc, then ask you a series of questions pertaining to your buildings usage.  We will then compile and send to you a comprehensive report, and our cleaning recommendations based on the maximum longevity of your floors.  Then we get to work!  And you get to move on to something else!  Call Stephanie, our Commercial Account Manager, today at 330-678-5408, and let someone else worry about your maintenence for a change!

    We get this question at Excel Carpet Cleaning almost daily, “How often should I have my carpets cleaned?”  The answer can vary by client to client but we’ll stick with the EPA’s guidelines for right now.  Carpet in your home is like a large permanent furnace filter, and traps indoor air pollutants as air flows through your home.  That’s what makes carpet the healthy choice for the best Indoor Air Quality, as long as it’s maintained properly.  Have you ever forgotten to change a furnace filter for a while, and all of the sudden everyone in the house is sneezing?  Essentially the same thing.  Borrowed from the EPA’s site below, here are the recommended guidelines for residential carpet cleaning to promote indoor air health.

    EPA's Carpet Cleaning Recommendations

     

    Call Excel today for great healthy carpet cleaning specials in the areas of Kent, Stow, Aurora, and our entire Akron  service area.  We welcome your cleaning related questions, and are always available to provide solutions to all your carpet and tile and grout cleaning needs.

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    To celebrate Excel Fabric Care’s 25th Anniversary cleaning carpet, furniture, and tile and grout in Hudson, Kent, Stow, and the surrounding areas, Excel is offering great carpet and upholstery cleaning specials to the entire service area, even Cuyahoga Falls and Akron!  From June 28-July 31, when you purchase carpet cleaning in 5 rooms, you will recieve upholstery cleaning for one chair FREE!  This free carpet cleaning and upholstery cleaning deal is to say thank you to all of our carpet cleaning customers in Kent, Stow, Hudson, Aurora, Cuyahoga Falls and the surrounding Akron area for all the great years of carpet cleaning!  Call Stephanie for your carpet cleaning appointment today at 330-678-5408!

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    Call the experts to tackle your tile and grout cleaning!  Forget the toothbrush, our quick and painless tile and grout cleaning will have your tile and grout restored to a like new appearance in less than a half day, in most cases.  We can also re-apply a solvent based tile and grout sealer to keep your tile’s grout protected from stains and spills for years to come.  While their rolled up anyway, you may also want Excel to pick up and clean the area rugs on your tile so everything is fresh and clean at once!  Save up to 20% through June 30 when you mention you saw our website!  Call Stephanie today at 330-678-5408 to schedule your free no obligation 15 minute quote!

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    Carpet Cleaning Hudson Ohio

    Excel Fabric Care provides carpet cleaning, upholstery cleaning, tile & grout cleaning, rug cleaning as well as wood floor cleaning to the Hudson, Ohio area. Contact our office with any questions you may have regarding these services.